Trip Cancellation
Do you need to cancel your trip with us?
We’re sorry to hear you have to cancel your trip. Don’t worry we have you covered with Travel Insured.
There are 2 types of cancellations.
One is for a covered event like medical issues like sickness or injury and even pre-existing conditions are covered. (Learn more about other covered incidents here)
Such events are usually covered for 100% of all forfeited payments, deposits or final payments.
The other is what is called Cancel For Any Reason or CFAR. This means you or your child decide to not travel. When you make a claim under CFAR you can get up to 75% back.
Any trip cancellation must be made in writing to:
Once confirmed you will then receive an email with the claim number for you to start the process below with Travel Insured.
If you encounter any issues during the claims process please let us know.
855-446-8687 x 123 or x 111
Thank you,
The GO-Team